Who we are
This Privacy Policy describes our practices relating to the personal data of visitors to https://qkeymarine.com. The data controller is QKeymarine Ltd., a company incorporated in Malta with its registered office at 7, Il-Bejta, Triq il-Madonna tal-Virtut, GRB1401, Gharb, Gozo, MALTA.
Information we collect
Most of the personal information which we may collect about you through this website is given to us only if you choose to. Such personal information may be requested from you when you fill in a field, such as when you fill in our contact form. If you send us emails, then the personal data we process will depend on the contents of the email.
The information we collect from you normally includes the following:
- Information about your device with which you accessed the website;
- The visitor’s IP address and browser user agent string to help spam detection;
- If you reach out to us through the contact form, we will also collect your name and email address.
Use of collected information
We process collected information for a number of purposes, each supported by a lawful basis thereby ensuring compliance and transparency in so doing.
Primarily, your information is processed to respond to enquiries, provide quotations, and deliver the maritime services you have requested.
We may process maritime data, including vessels details and details of maritime professionals, for contractual performance. Such information may also be disclosed to port authorities, flag administrations and other maritime entities as legally and contractually appropriate.
Furthermore, we process information related to website functionality, security monitoring, and fraud prevention, so to maintain the integrity of our digital platform and to prevent unauthorized access or misuse.
Your information may also be processed for analytical purposes and service improvements, including website performance analysis and enhancement of user experience.
In all circumstances, we undertake to process your personal information lawfully under applicable data protection laws.
Cookies
A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.
Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network – others may be necessary for the provision of a service over the internet, in which case they have to be used.
Other cookies may be desirable to improve your experience, in which case we will ask you for your consent to use them.
The cookies we use are the following:
| Type of cookie | Name of Cookie | Why we use them |
| Necessary cookie | cookieyes-consent | cookieyes-consent – A necessary cookie set by the CookieYes consent management platform. It stores the user’s consent preferences for cookies. |
| Analytics Cookies | _ga _ga_7ECX18HEWH | _ga – Google Analytics cookie used to distinguish unique users visiting a website. It stores a randomly generated Client ID that helps track user interactions across sessions. _ga_7ECX18HEWH – Google Analytics 4 (GA4) session cookie linked to a specific property/container ID. It persists session state and tracks engagement metrics. |
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Retention of your information
We will hold on to your information for no longer than is necessary keeping in mind the purpose/s (or compatible purposes) for which we first collected the data.
We may also keep hold of some of your information if it becomes necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
We may keep different types of personal data for different lengths of time if required by law (for instance, we may need to keep certain personal data relating to payments for about 10 years in order to comply with tax/VAT reporting requirements).
Children aged 16 or under
Our services are not intended for children. If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us.
We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
What rights you have over your information
You enjoy several rights relating to your personal information:
- The right to be informed about how your personal information is being used;
- The right to access the personal information we hold about you;
- The right to request the correction of inaccurate personal information we hold about you;
- The right to request that we delete your data, or stop processing it or collecting it;
You can ask us to delete your personal data; however, this is not an absolute right.
In spite of a request for erasure, we may be justified to keep personal data which we need to keep, e.g. (i) to comply with a legal obligation (for instance, we are required by personal data for VAT reporting purposes); and (ii) in relation to the exercise or defence of any legal claims.
Other than as described above, we will always comply with your request and do so promptly. We would carry out our best efforts to notify any third parties with whom we have shared your personal data about your request so that they could also comply.
- The right to object to certain processing based on legitimate interest;
- The right to request human intervention if automated processing without human intervention is used to make decisions having legal or similar effects on you;
- The right to withdraw consent for other consent-based processing at any time;
- The right to request that we transfer your data either to you or another service provider;
You have the right to move, copy or transfer your personal data from one organisation to another. If you do wish to transfer your personal data we would be happy to help. If you ask for a data transfer, we will give you a copy of your personal data in a structured, commonly used and machine-readable form (e.g. a CSV file format). We can provide the personal data to you directly or, if you request, to another organisation. When making a transfer request, it would be helpful if you can identify exactly what personal data you wish us to transfer.
- The right to complain to your data protection regulator — in Malta – the Information and Data Protection Commissioner (IDPC)
If you want to exercise your rights, have a complaint, or just have questions, please contact us here contact@qkeymarine.com.
Policy review
We may periodically review this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated through our website or direct contact where appropriate.
Last reviewed 03 March 2026